Company transformation


Medium-sized German utility company
Implemented the system to measure and manage customer loyalty in the residential and SME segments


Large German utility company
Developed and implemented the system to measure and manage customer loyalty across all segments, regions and products


Regional European oil- and gas company
Defined the role of the center vs. the business units and developed/ implemented the new organizational structure


Large German metering services provider
Developed and implemented the concept for the company transformation


German municipal utility
Developed an organizational structure based on new business processes, which had been aligned with the new strategy. Achieved significant cost reductions and improved the organizational effectiveness


Regional distributor in the new federal states
Optimized all business processes and developed the new organizational structure to achieve lower costs and a better market position


Two regional distributors in the new federal states
Developed the merger concept based on a business process reengineering approach and supported the merger implementation


Regional lead company of a large German utility
Developed and implemented the merger concept between the regional lead company and a neighboring regional distributor


Regional gas transport company in Germany
Optimized all business processes stand-alone and supported the subsequent merger with a neighboring gas company; developed the business processes and organizational structure for the new entity


Regional distributors in Hungary owned by a large German utility
Developed and implemented a concise efficiency improvement program for both distributors; implemented the procurement strategy for the most relevant categories