Medium-sized German utility company
Implementation of the system for measuring and managing customer loyalty of household and commercial customers
Large German energy company
Development and implementation of the system for measuring and managing customer loyalty across all customer segments, regions and products
Regional, European oil- and gas company
Definition of the role of the holding company vs. the business units and development/ implementation of the corresponding new organization
Major German metering service provider
Development and implementation of the concept for corporate transformation
German municipal utility
Development of the new organization based on business processes adapted to the new strategy to reduce costs and increase organizational effectiveness
Regional distributor in the new federal states
Comprehensive optimization of all business processes and development of the new organization to achieve lower costs and higher market penetration
Two regional distributors in the new federal states
Development of the merger concept based on a business process optimization approach and support during the merger process
Regional management company of a German energy group
Development and implementation of the merger concept between the regional management company and a neighboring regional distributor
Regional German long-distance gas company
Comprehensive optimization of business processes stand-alone and in the subsequent merger with a neighboring company; development of the new organization
Regional distributors in Hungary owned by a large German utility
Development and implementation of a comprehensive efficiency improvement program for both redistributors; implementation of the procurement strategy for major procurement categories